Effective date: September 22, 2026. Last updated: September 22, 2026.
Concord Collective Partners (“Concord Collective Partners,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to this website, to our recruiting and hiring process, and to the text message (SMS) communications we send.
Who we are
Concord Collective Partners operates food, beverage, and retail concessions at Los Angeles International Airport (LAX). Our website address is https://concordcollective.com.
Information we collect
We collect the following categories of personal information:
- Identifiers and contact information — your name, email address, mailing address, and telephone number, including the mobile number you give us for text messaging.
- Job application information — your resume, work history, education, references, the positions you are interested in, your availability, and your eligibility to work in the United States.
- Communications — the content of emails, text messages, web forms, and phone calls between you and us, including records of your consent to receive text messages and of any request to stop receiving them.
- Website usage information — IP address, browser type, device type, pages viewed, and the dates and times of your visits, collected through cookies and similar technologies.
We collect this information directly from you when you fill out a form, send us a resume, speak with a member of our team, or text with us; and automatically when you use our website.
How we use your information
We use personal information to:
- Review your application and evaluate you for employment;
- Schedule and confirm interviews;
- Send follow-up messages about your application and extend job offers;
- Communicate with you about your employment or prospective employment, including by text message where you have consented;
- Operate, maintain, secure, and improve our website;
- Comply with our legal, regulatory, and airport authority obligations; and
- Establish, exercise, or defend legal claims.
How we share your information
We do not sell your personal information. We share personal information only as described here:
- Service providers. With vendors who perform services for us — such as applicant tracking, telecommunications and messaging platforms, background screening, payroll, and IT hosting — who are permitted to use the information only to provide those services to us.
- Airport and regulatory authorities. Where required for badging, security clearance, or compliance at the airport locations where we operate.
- Legal requirements. When we believe disclosure is required by law, subpoena, court order, or other legal process, or is necessary to protect the rights, property, or safety of Concord Collective Partners, our employees, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Text messaging (SMS)
If you consent to receive text messages from us, we use your mobile number to schedule interviews, send follow-up messages about your application, and extend job offers. Message frequency varies and is typically up to approximately two messages per week. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Full details are in our SMS Terms & Conditions.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how the site is used. Most browsers let you refuse or delete cookies through their settings. Refusing cookies may affect how parts of the site function.
How long we keep your information
We keep personal information for as long as needed for the purposes described in this policy, and afterwards for as long as required by applicable recordkeeping, tax, and employment laws. Application materials from candidates we do not hire are retained for the period required by law and then deleted or de-identified. Records of SMS consent and opt-out requests are retained for as long as we are required to evidence them.
Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we have collected about you, and how we use and disclose it;
- Request a copy of that information;
- Request correction of inaccurate information;
- Request deletion of your information, subject to legal exceptions; and
- Not be discriminated against for exercising any of these rights.
California residents, including job applicants and employees, have these rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. We do not sell or share personal information for cross-context behavioral advertising.
To make a request, contact us at cromero@concordcollective.com. We will verify your identity before responding, and we will respond within the time required by applicable law. You may use an authorized agent to make a request on your behalf.
Job applicants and employees
Information you give us as a job applicant is used to evaluate you for the role you applied for and for other roles that may suit you. If you are hired, the information becomes part of your employment record and is handled under our employee policies.
Children’s privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Links to other websites
Our website may link to sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated as required by law.
Contact us
Questions about this Privacy Policy or about how we handle your personal information:
Concord Collective Partners
Email: cromero@concordcollective.com
Website: https://concordcollective.com
See also our SMS Terms & Conditions and our Terms & Conditions.